When You Think You’re Protected

by | Sep 29, 2020 | Breach Monitoring, Cyber hygiene, Remediation, Small Business | 0 comments

A national Cloud payroll provider responsible for some 350 payroll service bureaus across the country became the victim of a ransomware attack. They had just completed infrastructure upgrades with a new failover and recovery solution. However, the attackers were able to compromise all systems, and due to the real-time replication that was implemented, the problem spread quickly and made quick recovery difficult. Their systems were down for over a week, and they ended up paying an undisclosed sum of money to the attacker for recovery keys. Having good offline backup systems, monitoring, and training in place may have saved this company from huge financial losses. It is also clear that these types of attacks usually occur over a long period of time to allow the attacker to affect maximum impact. If good monitoring were in place, it’s possible the attack could have been detected earlier.

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